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Privacy Policy
Last Updated: June 2026
SERRA ENERGIES PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website and related communications.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Introduction
At SERRA ENERGIES PRIVATE LIMITED, we understand the importance of privacy and data protection. Whether you are a customer, supplier, farmer, business partner, or website visitor, we are committed to handling your information responsibly and transparently.
This Privacy Policy applies to all users of our website and any information submitted through our online forms, enquiries, communications, and business interactions.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
Personal Information
- Full Name
- Company Name
- Phone Number
- Email Address
- Business Address
- Enquiry Details
- Any information submitted through contact forms
Business Information
When making enquiries related to biomass fuel procurement, supply, partnerships, or services, we may collect business-related information necessary to evaluate and respond to your request.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Website Usage Information
This information helps us improve website performance and user experience.
3. How We Use Your Information
The information we collect may be used to:
- Respond to enquiries and requests
- Provide information about our products and services
- Process procurement and supply-related communications
- Evaluate partnership opportunities
- Improve website functionality and user experience
- Maintain business records
- Comply with legal and regulatory requirements
- Communicate important updates when necessary
We only use information for legitimate business purposes.
4. Agricultural Waste Suppliers And Farmers
If you contact us regarding the supply of agricultural residue, biomass materials, or procurement opportunities, the information you provide may be used to:
- Assess procurement requirements
- Evaluate supply availability
- Coordinate logistics and transportation
- Communicate regarding procurement opportunities
- Establish supplier relationships
Submission of information does not guarantee procurement, purchase, or business engagement.
5. Cookies And Website Analytics
Our website may use cookies and similar technologies to enhance user experience and understand website performance.
Cookies help us:
- Improve website functionality
- Analyze visitor behavior
- Understand traffic patterns
- Enhance website security
Users may choose to disable cookies through their browser settings; however, certain website features may not function properly.
6. Information Sharing
SERRA ENERGIES PRIVATE LIMITED does not sell, rent, or trade personal information to third parties.
We may share information only when necessary:
- With trusted service providers assisting our operations
- With logistics or supply chain partners where required
- To comply with legal obligations
- To protect our legal rights and business interests
- During business transactions permitted by law
Any information shared is limited to what is reasonably necessary for the intended purpose.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
- Disclosure
While we strive to maintain strong security practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain information only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Fulfill contractual obligations
- Meet legal and regulatory requirements
Information that is no longer required may be securely deleted or archived in accordance with applicable laws.
9. Third-Party Websites
Our website may contain links to external websites for informational purposes.
We are not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.
10. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of information where applicable
- Withdraw consent where permitted
- Raise concerns regarding data handling practices
Requests may be submitted using the contact details provided below.
11. Children's Privacy
Our website and services are intended for business, commercial, and informational purposes. We do not knowingly collect personal information from children under the age of 18.
If we become aware that information from a minor has been collected unintentionally, appropriate steps will be taken to remove such information.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or operational needs.
Any updates will be published on this page with the revised effective date.
Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact us:
SERRA ENERGIES PRIVATE LIMITED
Address:
Naultha, Panipat, Haryana – 132145
Phone:
+91 81680 38821
We are committed to maintaining transparency, protecting information responsibly, and building trusted relationships with our customers, suppliers, farmers, partners, and website visitors.
SERRA ENERGIES PRIVATE LIMITED
Turning Waste Into Worth.